Making it Clear: Giving Your Virtual Assistant the Information They Need
When one is hired for a job, it is expected that the first two weeks will be for training. This will allow the person to become familiar with the job and to understand all of the details that are a part of the description. If you have decided to work with a virtual assistant, this may not be the case. Whether it is a project or long term maintenance, it is important to provide the information that is needed.
The first few times that you work with a virtual assistant, you should expect that the communication will be partly about the training into the job. It will be important that you let the assistant know what your business is all about. This includes allowing them to see the vision of the business, let them know the details of what you do, and allow them to see how you are running.
From here, you will need to make sure that you have an idea of what you want from the virtual assistant. For example, if you are telling them to answer the phones for you, make sure that they will answer it with your business name. This also means that you should provide them with some general information that may be related to the business. By doing this, you will have the ability to keep a professional look, even on the first day of the job.
Most likely, you will not have problems with the training. Because virtual assistants work for several people, they know the routine of the first few days. You can not only expect to provide a fast training. Most virtual assistants will have a list of questions that they will ask their clients when they are hired. This allows them to catch onto the job quickly, and will save you if you miss any of the details.
Making business decisions and passing them to a virtual assistant is one of the ways that you can be sure to keep your business image the way that you want to. By doing this, you will have the ability to pass the business to someone who has had some quick training and can make sure to uphold the quality of service that you want to offer.